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Kieran, a founding member of the RIFT Group, has been integral to the company’s growth since its inception. With practical experience in every department, he possesses unmatched knowledge of the entire business.
As Group Operations Director, Kieran is responsible for Operations, Specialist Tax Refunds and Returns Teams, Admin, and IT, ensuring seamless functionality and excellence across the board.
Kieran has established RIFT as a centre of operational excellence, directing the internal structure, developing policies and setting goals. His focus on creating an efficient, motivated work environment has been key to delivering exceptional customer service and driving RIFT’s growth.
Kieran says: “The most important thing we do is provide exceptional support and service. While we work with numbers all day, our customers are never just a number to us – and our 5-star Trustpilot rating speaks for itself. Dealing with tax and HMRC can be scary for lots of people, but when customers consistently leave reviews saying they love us, how glad they are of our help and how much they’re looking forward to claiming again, we know we’re making a real difference.”
RIFTAUTH1 - SchedulingPublisher