Shaun Micallef-Green MBA Captain (Retd) AGC (ETS)

Shaun says: ''Given that I had previously started and run a family business myself for a number years, the profile of RIFT Refunds was instantly attractive to me. It is evident across the business how hard RIFT have worked, and continue to work, to establish and maintain an excellent reputation as a caring business which strives to put their clients at the centre of all their activities.

Having seen and become part of the working practices at RIFT, it is no surprise to me how they have become the long term market leader in their industry, delivering a level of service others struggle to achieve. The business ethics and integrity demonstrated throughout RIFT are commendable, and as such this is a company with which I decided I was happy to associate my own hard earned reputation.

I also felt there was a good fit in terms of having something else to offer RIFT myself, given my mixed military and commercial background, in particular in light of the fact that RIFT provide a service to so many serving and retired military personnel.

My activities vary significantly from one day to the next. I work closely alongside the RIFT marketing department, supporting the internal familiarisation of the military community, and development of the marketing and communication strategies.

I am analytical by nature, and spend a fair amount of time scrutinising our existing and potential activities, in order to identify opportunities to enhance performance or introduce new activities, which are focused on the growth of the business.

I directly coordinate and support the military liaison activity for RIFT, working closely with Rebecca Davies, the RIFT Armed Forces Liaison Officer, attending a number of unit events, designed to raise tax awareness within the community.